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Emporium Hotel concierge honoured with exclusive Les Clefs d’Or title

Brisbane-based hotel home to five of Australia’s 44 titleholders

In more exciting news for Brisbane’s Emporium Hotel, the hotel’s Assistant Concierge, Paul McLean, has been admitted to the world’s most prestigious Concierge Society, Les Clefs d’Or, also known as The Golden Keys. 

Demonstrating just how prestigious membership to the society is, there are only 44 members of Les Clefs d’Or in Australia. Incredibly, McLean is fifth member Emporium Hotel has produced since opening in 2007, reflecting the commitment of the hotel to constant levels of excellence.

An organization dedicated to accommodating every guest request and providing guaranteed, quality service, Les Clefs d’Or admits only the most dedicated concierges to their ranks. To achieve this honour, McLean had to complete an arduous admittance program over several months, which included compiling a detailed dossier of his work as the senior member of the Emporium Hotel Concierge team, evidence of community service, training and mentoring and detailed interviews with the Australian governing body.   

Along with the independently owned and operated luxury hotel winning Best Luxury Accommodation for the third year running at the Queensland Tourism Awards recently, and taking out the title of Australia’s Leading Boutique Hotel at the 2015 World Travel awards, the honour is an extra ordinary testament to Emporium Hotel’s leadership, team and experience offerings.

“We are extremely proud of what Paul has achieved,” said Emporium Hotel General Manager Peter Savoff, himself a member of the society. “This is such an impressive international recognition of his dedication to meeting each and every guest’s needs, no matter how insignificant they may seem.”

The hotel team’s commitment to excellence will also be evidenced at a second luxury Emporium Hotel, set to feature in the $650 million Southpoint development at South Bank. Like Emporium Hotel, Southpoint will introduce exciting new levels of design, service and luxury to Australia. lastpieceofsouthbank.com.au 

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